Privacy Policy (Status: December 2021)

The Tourismusverband Ruppiner Seenland e.V. sets high value on the protection of your privacy and provides the following information on the type, scope and purpose of data collection and data processing by the Tourismusverband Ruppiner Seenland e.V. as the responsible provider.

Continue reading Collapse


This Privacy Policy informs users of the website "" about the type, scope and purpose of the collection and use of personal data by the responsible provider Tourismusverband Ruppiner Seenland e.V.,  Fischbänkenstraße 8, 16816 Neuruppin, e-mail:, Tel.: +49 (0)3391 659630 on this website.

Tourismusverband Ruppiner Seenland e.V. is subject to the regulations of the European Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and other relevant data protection regulations as well as has taken appropriate technical and organizational measures to ensure that the regulations on data protection are observed.

Continue reading Collapse

1. Information about the controller

The controller responsible for data processing on this website is the:

Tourismusverband Ruppiner Seenland e.V.

Fischbänkenstraße 8

16816 Neuruppin, Germany

Telephone: +49 (0)3391  659630


The controller is a natural or legal entity who takes decisions either solely or jointly with others concerning the purposes and means of processing of personal data (e.g. names, e-mail addresses etc.).

Continue reading Collapse

2. Data Protection Officer

To contact our Data Protection Officer:

Itta Olaj

Telephone: +49 (0)3391 659631



Continue reading Collapse

3. Personal Data

Personal data (individual information about personal or factual circumstances of an identified or identifiable natural person, e.g. your name, address, telephone number, e-mail address or date of birth) is only collected if the processing of this data is in accordance with the law. This would be the case, on the one hand, if you have given us your consent on this website (Art. 6 para. 1 lit. a and Art. 7 GDPR) or the processing is necessary for the performance of a contract (art. 6 para. 1 lit. b GDPR) or due to legitimate interests of the provider or a third party (art. 6 para. 1 lit. f GDPR).

If you have voluntarily provided Tourismusverband Ruppiner Seenland e.V. with personal data, e.g. by contacting us electronically (contact form) through your consent, only the data you have provided will be collected and used exclusively for the purpose of responding to your inquiry. Data will only be transferred to third parties if there is a legal obligation to do so.

After processing your request, your data will be blocked for further use and deleted after expiry of the retention periods required by tax and commercial law. You have the right to withdraw your consent with effect for the future at any time and/or to object to the collection, processing and use of your data. The contact details can be found at the end of this privacy policy or under each form in which you can enter or submit personal data.

Continue reading Collapse

4. Collection and storage of personal data as well as the kind and purpose of data used when prompting a website

When you visit our website, the browser used on your terminal device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automated deletion:

  • IP address of the inquiring device;
  • Date and time of access;
  • Name and URL of the retrieved file;
  • Access methods/functions requested by the inquiring device;
  • Status of access of the web server;
  • Website from which access occurs (referrer URL);
  • Browser used and, if necessary, operating system of your computer and name of your access provider.

The data specified is processed to ensure that

  • A smooth website connection is established;
  • The website can be used conveniently;
  • System security and stability can be analysed, and
  • Other administrative purposes are fulfilled.

The legal basis for data processing is Art. 6 (1) 1 f GDPR. Our legitimate interest results from data collection purposes stated above. Data collected is under no circumstances used for the purpose of drawing conclusions about you as a person. Moreover, we employ cookies and services for analyses every time our website is prompted. More detailed information is available in the Data Protection Statement below. 

Continue reading Collapse

5. Cookies

5.1 General

This website uses cookies. Cookies are text files that are stored on the computer system via the Internet browser.

Through the use of cookies, the Tourismusverband Ruppiner Seenland e.V. can recognize the user of this website and provide him with more user-friendly services that would not be possible without the cookie setting.

In order to make it easier for you to handle, i.e. "accept" or "not accept" cookies, the website displays a "cookie banner" when you start using it. Here you can make the following choices:

"Accept": with this setting, the cookies listed below will be activated. They can be partially deleted by so-called "opt-outs" afterwards in this privacy policy or via the browser (settings).
"Settings": no cookies are activated here (except for the cookies that are necessary for the operation of the website). Here you can decide yourself which cookies you want to activate and which not.
You can also prevent the setting of cookies by our website at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time using an Internet browser or other software programs. This is possible in all common Internet browsers (see below). If you deactivate the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

Continue reading Collapse

5.2 Use of Consent Manager

We use the consent management tool Consentmanager of consentmanager AB,Håltegelvägen 1b, 72348 Västerås, Sweden; "Consentmanager") on our website. The tool allows you to give consent to data processing via the website, in particular the setting of cookies, as well as to exercise your right to withdraw consent you have already given. Data processing serves the purpose of obtaining and documenting required consents to data processing and thus complying with legal obligations.

Cookies may be used for this purpose. Among other things, the following information may be collected and transmitted to Consentmanager: Date and time of the page view, information about the browser you are using and the device you are using, anonymized IP address, opt-out data. This data is not passed on to other third parties.

Data processing is carried out to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. You can find more information on Consentmanager's data protection policy:

Continue reading Collapse

5.3. Deactivating cookies via the browser

You can - as already described - deactivate the storage of cookies in your browser, limit it to certain websites or set your browser to notify you before a cookie is stored. You can also delete existing cookies from your computer's hard drive at any time.

For more information on how to disable cookies, see the following pages for each browser:

Continue reading Collapse

5.4 Types of cookies

Tourismusverband Ruppiner Seenland e.V. uses the following types of cookies:

Continue reading Collapse

5.4.1 Essential cookies

Essential cookies are essential for the operation of the website or individual functions, so that the associated data processing takes place either due to legal obligations or our legitimate interest and deactivation is not possible. This includes the cookies of the following providers: Consentmanager, My.IRS GmbH and Pixelpoint Multimedia Werbe GmbH.

For more information on the individual cookies, please refer to the Consent Management Tool, which you can also find at the following link:

Continue reading Collapse

5.4.2 Cookies for advanced functions

Cookies for advanced functions/settings are necessary for the operation of the website, certain functions or settings and the associated data is processed because of our legitimate interest in ensuring the website functions. You can object to these cookies via the Consent Management Tool by deactivating the respective providers. This includes the cookies of the following providers: Hubermedia GmbH, Google Tag Manager, Mapbox Inc.,, Targomo GmbH and Twitter.

For more information on the individual cookies, please refer to the Consent Management Tool, which you can also find at the following link:

Continue reading Collapse

5.4.3 Cookies for the display of third-party content

In order to display third-party content such as from social networks, videos and other embedded content from third-party providers, cookies are used to display third-party content. You can object to these cookies via the Consent Management Tool by deactivating the respective providers. This includes the cookies of the following providers: Anker GmbH, Facebook (Meta), Google Fonts, Instagram, Juicer and YouTube.

For more information on the individual cookies, please refer to the Consent Management Tool, which you can also find at the following link:

Continue reading Collapse

5.4.4 Cookies for measurement

Measurement cookies are used to analyze visitors to our website and allow us to customize our product and marketing. You can object to these cookies via the Consent Management Tool by deactivating the respective providers. This includes the cookies of the following provider: Google Analytics and 

For more information on the individual cookies, please refer to the Consent Management Tool, which you can also find at the following link:

Continue reading Collapse

6. Social media plugins

On the site, you can quickly and easily share content on the social networks Facebook and Twitter.

For this purpose, we have created the possibility to use these services with our social buttons - but still protect your privacy.

Social media buttons with data protection (Shariff)

Tourismusverband Ruppiner Seenland e.V. is pleased if you share content from our website on Facebook, Twitter and WhatsApp. For this purpose, we do not use the "official" social media buttons of the networks, but use the buttons provided by the c't project "Shariff" (

The "c't Shariff" takes care that social networks can only request data from users when they click on the corresponding button and the user logs in to the respective network. The "c't Shariff" button therefore is initially only a link to the network. If the user is already logged in to the corresponding network in the background, the IP address is transmitted and the surfing behavior is tracked. Common social media buttons, on the other hand, transmit user data with every page view and give the social networks precise information about your surfing behavior (user tracking). You do not need to be logged in or a member of the network to do this.


The controller has integrated components of the company Facebook on this website. Facebook is a social network. The operating company of Facebook is Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA.

The controller of personal data, if a data subject lives outside the USA or Canada, is Facebook Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

The use of the Facebook service enables us to integrate image and video content from Facebook on the website, display it and enable it to be played. You can freely decide whether to activate the service or not. In the latter case, however, you will not be able to make full use of the video content.

The privacy policy published by Facebook, which is available at provides information about the collection, processing and use of personal data. It also explains which setting options Facebook offers to protect the privacy of the data subject. In addition, various applications are available that make it possible to suppress data transmission to Facebook. Such applications can be used by the data subject to suppress data transmission to Facebook.


The controller has integrated components of the microblogging service Twitter on this website, namely the library Typeahead, in order to provide users with suggestions in text fields for the automatic completion of search terms. The open source product Typeahead does not collect any personal data. There is a legitimate interest in the use of Typeahead for the convenient use of the search function. You can nevertheless deactivate this service.

The data is processed by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, IE:.

Twitter's applicable privacy policy is available at


The controller has integrated components of the Pinterest service on this website. The use of the Pinterest service allows us to embed and display image and video content from Pinterest on the website. You can freely decide whether to activate the service or not. In the latter case, however, you will not be able to make full use of the content.

The controller of the processing of personal data, if a data subject lives outside the United States or Canada, is Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland.

The applicable privacy policy of Pinterest is available at

Continue reading Collapse

7. Forms (contact form, brochure ordering etc.)

If you send us a request by form, your information from the form will be stored for the purpose of processing the request and in case of follow-up questions. This data will not be passed on to third parties.

The processing of the data entered in the forms is thus based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw this consent at any time (see end of this privacy policy). The legality of the data processing operations carried out until the withdrawal remains unaffected by the withdrawal.

The following data is processed for the purpose of contacting and consulting you:

  • Company (optional)
  • Last Name (optional)
  • First Name (optional)
  • Street, House Number (optional)
  • Postal Code, Place (optional)
  • E-mail
  • Telephone number (optional)
  • Your Message

The data you entered in the form will remain with us until you request us to delete it, withdraw your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request).

Continue reading Collapse

8. Bookings (Procurement via our booking system)

In the context of the procurement of bookings and the purchase of articles (store), the following personal data is collected for proper processing of business processes: 

  • Form of address
  • Title (optional)
  • First Name
  • Last Name
  • Company (optional)
  • Street and house number
  • Postal Code, City
  • Country
  • Language
  • Telephone number
  • E-mail

All of the above data will be stored for the legally prescribed period of 10 years (HGB, § 257, retention of documents, retention periods) at the system provider my.IRS GmbH in Dornierstraße 4, 82178 Puchheim and deleted after this period. However, to protect your personal data, it will be anonymized after one year.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

After the implementation of a trip, you will be sent a one-time mail with a link to our rating system. In the rating, you will be asked to rate the accommodation, your name, age and place of residence. No information is a mandatory field. The data will be deleted after 2 years.

Continue reading Collapse

9. Newsletter

You will only receive a newsletter (information sent to your e-mail address) if you have agreed by registering for the newsletter and giving your consent to the use of your e-mail address.

The registration takes place via the double opt-in procedure, in which you receive an e-mail after your registration and activate the newsletter via the link contained in the e-mail. Your e-mail address and your name will be stored in a database of Tourismusverband Ruppiner Seenland e.V., used only for sending the newsletter and will not be disclosed to third parties.

You have the possibility to unsubscribe from the newsletter at any time. Each newsletter contains a corresponding button for this purpose at the end of the newsletter. Alternatively, you can also contact the office indicated at the end of this privacy policy.

Continue reading Collapse

10. Data transfer

In order to provide you with this website and related offers in the best possible way, we cooperate with various service providers that have been carefully selected by us in advance. For these purposes, your data may be passed on to such service providers in compliance with the legal basis.

Likewise, a transfer may be permissible insofar as this is necessary for the fulfillment of contractual or legal obligations.

Provided that the legal requirements of Art. 28 GDPR are met, we will conclude a contract processing agreement with our contractual partners to ensure all data protection obligations arising from the cooperation.

Continue reading Collapse

11. Data transfer to third countries (outside the EU / EEA)

Due to the use of various tools designated above, such as the services of Google, your personal data may be transferred to so-called third countries, as the registered office of these companies is located outside the EU/EEA. Processing in third countries is generally permitted, provided that they can demonstrate an adequate level of data protection or appropriate guarantees for compliance with data protection requirements exist (e.g. EU standard contractual clauses).

Continue reading Collapse

12. Data subject rights

You have the right:

  • In accordance with Art. 15 GDPR, to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected from us, and the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details;
  • in accordance with Art. 16 GDPR, to request the immediate correction of inaccurate or incomplete personal data stored by us;
  • in accordance with Art. 17 GDPR, to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defense of legal claims;
  • in accordance with Art. 18 GDPR, to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer need the data, but you need it for the assertion, exercise or defense of legal claims or you have objected to the processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;
  • in accordance with Art. 7 para. 3 GDPR, to withdraw your consent once given to us at any time. This has the consequence that we may no longer continue the data processing, which was based on this consent, for the future; and
  • according to Art. 77 GDPR to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace for this purpose.

    The Brandenburg State Commissioner for Data Protection:
    Stahnsdorfer Damm 77, 14532 Kleinmachnow, Germany
    Tel.: +49 (0)33203 356-0
    Fax: +49 (0)33203 356-49
Continue reading Collapse

13. Right of objection

If your personal data is processed based on a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, if there are reasonable grounds for doing so that arise from your particular situation or if the objection is directed against direct marketing.

In the latter case, you have a general right of objection, which is implemented by us without specifying a particular situation. If you wish to exercise your right of withdrawal or objection, an e-mail to

Continue reading Collapse

14. Topicality and change of this data protection explanation

This data protection declaration is currently valid and has the status December 2021. Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration.

You can access and print out the current data protection declaration at any time on the website at

Continue reading Collapse
(+49) 03391 659630 We are available for you: Mon - Fri 08:30 - 16:30.

Thank you for your enquiry!

In case your enquiry did not result in a booking, we will be getting in touch with you as quickly as possible during our service hours from Monday to Friday from 9 a.m. - 6 p.m.

We are also glad to answer all of your questions surrounding the State of Brandenburg at (+49)(0)331- 200 47 47. Please send us an e-mail at

Your information and travel agency service Brandenburg

Your request was not successful!

Please try again later. Thank you.

Your information and travel agency service Brandenburg

Online booking

Thank you for visiting

This website has been developed with the latest technology. Unfortunately, you are using a browser that does not meet the latest technical requirements.

We therefore ask you to use an alternative browser (E.g. Google Chrome, Firefox or Edge) and we hope you enjoy browsing our website.